FAQ

#CLV-200N FAQ was written based on the distributed version tested in our operating environment[Linux (Ubuntu 18.04)64-bit / Windows10 64-bit].

CLV-200N

Is USB2.0 not supported?


The USB2.0 is slow to transfer, supporting only USB3.0 for normal operation.




USB devices are not recognized, or USB devices are recognized as unknown devices.


1. Make sure the USB 3.0 port is correct.

2. make sure the included USB cable is correct.




The POWER LED does not turn on after connecting the power connector.


Turn off the power and connect again to check.




LOCK LED continues to flash.


1. Wait 15 seconds and if the phenomenon still continues, press the RESET button on the board and check. 2. Turn off the power and connect again to check.




There is a phenomenon in which the video is choppy or stopped.


It's not a common phenomenon, so please contact us to find out the exact status and cause.





#CLMU-200N FAQ was written based on the distributed version tested in our operating environment[Linux (Ubuntu 18.04)64-bit].

CLMU-200N

Is USB2.0 not supported?


The USB2.0 is slow to transfer, supporting only USB3.0 for normal operation.




USB devices are not recognized, or USB devices are recognized as unknown devices.


1. Make sure the USB 3.0 port is correct.

2. make sure the included USB cable is correct.




The POWER LED does not turn on after connecting the power connector.


Turn off the power and connect again to check.




LOCK LED continues to flash.


1. Wait 15 seconds and if the phenomenon still continues, press the RESET button on the board and check. 2. Turn off the power and connect again to check.




There is a phenomenon in which the video is choppy or stopped.


It's not a common phenomenon, so please contact us to find out the exact status and cause.